Common questions about ordering, lead times, installation, and support when working with Natronics Equipment.
A member of our team reviews your requirements and follows up to confirm details like production volume, container type, and any facility constraints, then provides pricing and availability. If a machine is in stock or quick-ship, we'll confirm the actual ship date at that point.
It depends on the equipment. Many tablet counters, tube fillers, capsule fillers, and softgel systems are available in stock or on quick-ship timelines. Liquid filling, capping, and bottle handling equipment is more commonly built to order, with lead times generally running 8-12 weeks. Ask about current availability for the specific machine you're considering.
Yes. Alongside in-stock and quick-ship machines, we build custom configurations based on your specifications and production schedule — different container sizes, integrated line configurations, or non-standard requirements.
Availability varies by category and timing. Reach out with your requirements and we'll let you know what's currently available.
Yes, our equipment is built to cGMP standards suitable for pharmaceutical, nutraceutical, and other regulated manufacturing environments.
Pharmaceutical, nutraceutical, food and beverage, and cosmetics manufacturers, among others. Our equipment covers tablet and capsule counting, capsule filling, softgel and gummy production, tube filling, liquid filling, capping, labeling, and bottle handling.
Yes. Our relationship doesn't end at delivery — from installation and commissioning through years of operation, our team is available to help troubleshoot, source parts, and keep your equipment running.
Contact us directly by phone or through our contact form. Our team helps troubleshoot issues, source replacement parts, and support your equipment for as long as you own it.
